Course Description

SmartLessons’s Soft Skills Online Study Material is a complete course that provides you required knowledge about the Job Recruitment Procedure, and teach you the most specific skills, abilities, knowledge and important fundamentals of Soft Skills that’ll help in shaping you and your career. Fill the gap in you with soft skills to make your hard skills shine with SmartLessons!

Target Audience

  • Text length of individual points can be shorter or longer depending on your needs

Course curriculum

Includes Lectures, Quiz, Reading Material

    1. Introduction

    2. Important of Soft Skills

    3. Recruitment Procedure

    4. Aptitude Skills

    5. General Knowledge and Current Affairs

    6. Conclusion

    7. Activity 01-Basic Job Skills

    1. Introduction

    2. Johari Window

    3. Personality Development

    4. Components of Personality Development

    5. Body Language

    6. Conclusion

    7. Activity 02-Positive attitude development

    1. Communication: Meaning and Importance

    2. Verbal and Non-Verbal Communication

    3. Communication Process

    4. Types of Communication

    5. Communication Barriers

    6. Communication in Electronic Age

    7. Identifying Your Audience

    8. E-mail Etiquette

    9. Conflict

    10. Negotiation

    11. Effective Feedback

    12. Activity 03-Communication Skills

    1. Introduction

    2. Netiquette

    3. Telephone Etiquette

    4. Introductions and First Impressions

    5. Business Meeting Etiquette

    6. Dining Etiquette Basics

    7. Activity 04-Business Etiquette

    1. Introduction

    2. Process of Interpersonal Communication

    3. Types of Interpersonal Communication

    4. Listening

    5. Types of Conflict

    6. Interpersonal Conflict

    7. Interpersonal Conflict and Effective Communication

    8. Causes of Conflict

    9. Techniques to reduce Conflict

    10. Tips on Improving Interpersonal Relationship

    11. Conclusion

    12. Activity 05-Interpersonal skills

    1. Introduction

    2. Impact of grooming on your professional life

    3. Components of grooming

    4. Personal grooming habits

    5. Conclusion

    6. Activity 06-Grooming

About this course

  • ₹99.00
  • 89 lessons
  • 0 hours of video content

This is where you seal the deal.

Course Features

  • 310+ Lectures

  • Self Paced Learning

  • Faculty Support

Learning Objectives

  • Build language

  • Build Confidence For Public Speaking And Presentations

  • Improve Verbal And Non – Verbal Communication

  • Communicate effectively

  • Emerge as an effective leader/manager,

  • Organize your time and reduce stress

  • Bring transition in your personality.

This is where you seal the deal.

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